Refund Policy

Cancellations Policy

If you are subscribed to a monthly or yearly plan, you may cancel your subscription at any time. Cancellations must be made before the next billing cycle to avoid being charged for the upcoming period.

Cancellation Process

To cancel your subscription, please log in to your account and navigate to the "Account Settings" section. Alternatively, you may contact our customer support team at ____ or call 787-428-7676 for assistance.

Refund Eligibility

Cancellations are processed immediately, but no refunds will be provided for the current billing period once payment has been processed, unless otherwise specified below.

Eligibility for Refunds

Refunds will be considered under the following conditions:

Technical Issues

If you experience significant technical difficulties with the system that cannot be resolved by our support team, we may offer a refund based on the severity and duration of the issue.

Billing Errors

If you are charged incorrectly (e.g., duplicate charges or an incorrect plan), you will be eligible for a full refund for the erroneous charge.

Service Not as Described

If the inventory management system does not meet the specifications outlined at the time of purchase or subscription, we will offer a refund within 30 days of purchase, provided the issue has not been resolved to your satisfaction.

Non-Refundable Fees

If the inventory management system does not meet the specifications outlined at the time of purchase or subscription, we will offer a refund within 30 days of purchase, provided the issue has not been resolved to your satisfaction.

Setup or installation fees (if applicable).

Usage fees for periods already covered by the subscription.

Refund Process

To request a refund, please reach out to our support team at _____ with your order number, reason for refund, and any supporting information (e.g., screenshots of issues). Our team will process your request within 5 business days.